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Records

What it does

Records shows what the clinic has shared with you: your clinical notes, conditions, medicines, allergies, results, letters and plans.

When to use it

Use it to check your medicines, read a result the doctor released, or download a letter.

Step by step

  1. Sign in, then open Records.

  2. Read each part. The clinical notes and conditions are read-only — they are the clinic's record of your care.

  3. To add something of your own, use Add reported medication or Add reported allergy, or upload a document.

Also on this screen:

  • The medicines list shows your active prescription medicines with brand name, dose and how often.
  • You can log a medicine you take at home that was not prescribed.
  • The allergy list shows confirmed allergies and intolerances, and how bad the reaction was.
  • A newly noticed allergy or reaction goes to your GP to review — it is not added to the clinic list by itself.
  • Results and imaging reports show when the doctor releases them.
  • Referral letters, care plans and certificates can be downloaded.

What Agent D can do

  • Agent D works at the clinic. What you add here goes to the clinic for a doctor to review.

Safety (what needs your Confirm)

  • The clinic record is read-only for you. If something is wrong, tell the clinic.
  • Anything you add is marked as reported by you, and a doctor reviews it before it becomes part of your record.

Common questions

Why can't I see my latest result? Results appear when the doctor releases them. Ring the clinic if you are waiting. Can I fix a wrong medicine on the list? Not directly. Add it as a reported medicine or tell the clinic, and a doctor will sort it. What can I upload? A PDF or a photo of outside records, like immunisation records from another clinic.

Last checked: 03/10/2026.