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Appointments

What it does

Appointments lists your upcoming visits and your past visits with the practice, and lets you book a new one.

When to use it

Use it to check when you are coming in, to book a time, or to cancel one you no longer need.

Step by step

  1. Sign in, then open Appointments.

  2. Read the list. Upcoming booked visits sit at the top, with past visits below.

  3. To book, pick the doctor or allied health person you want, then browse the dates and press a free time slot.

  4. Check your address if the app asks, then press Confirm to book into the practice calendar.

Also on this screen:

  • Before a booking is confirmed, the app may ask you to check your residential address.
  • You can cancel an upcoming appointment yourself, up to the clinic's cutoff time.

What Agent D can do

  • Agent D works at the clinic. Your bookings and cancels in the app are yours.

Safety (what needs your Confirm)

  • Confirm books the visit into the practice calendar. Check the doctor, date and time before you press.
  • Cancel before the cutoff time so the clinic can give the time to someone else.

Common questions

Can I pick my own doctor? Yes. The practitioner list lets you pick a GP or an allied health person.

Why does it ask for my address? The clinic needs a current address on file before it confirms a booking.

How late can I cancel? Up to the clinic's cutoff window. After that, ring the clinic.

Last checked: 03/10/2026.